Trust & Travel Protection

Cosmos has worked hard to provide the best on-trip experiences, world-class customer service, and the best consumer protection plans available in the travel industry.

$11 Million of Travel Protection

For your peace of mind, Cosmos provides not just one, but two financial plans for your protection—the Cosmos $10 Million Customer Protection Plan* AND the USTOA $1 Million Travelers Assistance Program. Cosmos has provided a $10 million letter of credit issued by a leading bank to protect payments made by its customers for all vacation departures.

This is in addition to the $1 million assistance plan maintained by the United States Tour Operators Association (USTOA). Cosmos feels it is important to assure our customers and our travel partners that we are financially secure and that we back our products 100%.

Cosmos, as an Active Member of USTOA, is required to post $1 Million with USTOA to be used to reimburse, in accordance with the terms and conditions of the USTOA Travelers Assistance Program, the advance payments of Cosmos customers in the unlikely event of Cosmos bankruptcy, insolvency, or cessation of business. Further, you should understand that the $1 Million posted by Cosmos may be sufficient to provide only a partial recovery of the advance payments received by Cosmos. Complete details of the USTOA Travelers Assistance Program may be obtained by writing to USTOA at 75 Madison Avenue, Suite 2014, New York, New York 10016, or by e-mail to information@ustoa.com or by visiting their Web site.

*The $10 million letter of credit has been issued by Credit Suisse S.A. in favor of PRO-CLAIM, INC. of Highlands Ranch, Colorado, acting as trustee of a trust for the benefit of Globus and Cosmos customers who advance deposits or payments for any Globus or Cosmos tour departure sold in the United States. PRO-CLAIM INC., as trustee of the trust, is responsible for refunding deposits or payments (excluding deposits or payments made by credit cards, since chargebacks are available), for Globus and Cosmos tours sold in the United States in the event Group Voyagers Inc., d/b/a Globus and Cosmos, becomes insolvent, bankrupt or ceases business.

Travel Protection Plan

You're planning your annual vacation, or the vacation of a lifetime. Either way you don't want to think about canceling or interrupting your trip. Or getting sick. Or losing your luggage. We know these things happen so we provide travelers a Travel Protection Plan. The plan costs from $89-$119 per person (depending on the vacation destination and price) and offers a wide range of benefits. For details, please ask your travel agent, see the details in your travel documents or follow the links below.

Learn more about the travel insurance

Travel Protection Plus

If you purchase the Cosmos Travel Protection Plan, you may also purchase the optional Cosmos Travel Protection Plus Plan at an additional cost of only $30.00 per person. This additional Benefit** (if purchased) allows you to cancel your vacation up to 24 hours (or the prior business day, whichever is farther out) before your scheduled departure for any reason not covered by the basic Travel Protection Plan provisions. Under this Travel Protection Plus Plan Benefit, Cosmos will reimburse the cancellation penalty amount, as retained by the Cosmos, in travel certificates, minus the insurance premium. Travel certificates are valid for travel within one year from the date of issue, but no later than 15 months from the date you cancel your trip.

** The Travel Protection Plus Plan is provided by Cosmos and is not an insurance benefit and must be purchased with the initial payment for your trip.