Cosmos has worked hard to provide the best on-trip experiences, world-class customer service, and the best consumer protection plans available in the travel industry.
$11 Million of Travel Protection
For your peace of mind, Cosmos provides not just one, but two financial plans for your protection—the Cosmos $10 Million Customer Protection Plan* AND the USTOA $1 Million Travelers Assistance Program. Cosmos has provided a $10 million letter of credit issued by a leading bank to protect payments made by its customers for all vacation departures.
This is in addition to the $1 million assistance plan maintained by the United States Tour Operators Association (USTOA). Cosmos feels it is important to assure our customers and our travel partners that we are financially secure and that we back our products 100%.
Cosmos, as an Active Member of USTOA, is required to post $1 Million with USTOA to be used to reimburse, in accordance with the terms and conditions of the USTOA Travelers Assistance Program, the advance payments of Cosmos customers in the unlikely event of Cosmos bankruptcy, insolvency, or cessation of business. Further, you should understand that the $1 Million posted by Cosmos may be sufficient to provide only a partial recovery of the advance payments received by Cosmos. Complete details of the USTOA Travelers Assistance Program may be obtained by writing to USTOA at 75 Madison Avenue, Suite 2014, New York, New York 10016, or by e-mail to email@example.com or by visiting their Web site.
Travel Protection Plan
We offer our clients peace of mind with a comprehensive Travel Protection Plan. Make sure to protect your investment.
Learn more about the Travel Protection Plan
- Coverage if you have to cancel for any reason
- Reimbursement of airfare booked with us or on your own for a covered reason
- Coverage for vacation interruption for a covered reason
- Lost or damaged baggage coverage. Plus, Baggage Track to help get lost bags back to you
- 24-hour worldwide emergency phone support
- Pre-existing medical condition coverage with deposit at time of booking